Katrina's Lives Lost: The snowball lady Submitted By: N.O.V.A March 2006 Source: Times Picayune ********************************************** Copyright. All rights reserved. http://usgwarchives.net/copyright.htm http://usgwarchives.net/la/lafiles.htm ********************************************** Mary Hansen was a sweet woman, in more ways than one. And thousands of customers will miss her cheerful presence at the Sno-Bliz stand she and her husband started in the 1930s. It really wasn't a business; it was an extended family, and a devoted one. What Mary and Ernest Hansen began for good in 1939 proved once and for all that the structure isn't what makes something popular, it's the people who run it, the product and the customers they attract. For 61 years, Hansen's Sno-Bliz snowball stand at 4801 Tchoupitoulas St., at the corner of Bordeaux, has stood tall in this city, a shining monument to dedication, an unmatched old-fashioned work ethic, and two of the friendliest people you'll ever meet. Mary's homemade syrups were so good that they posed a constant dilemma for customers: Would it be cream of nectar, strawberry shortcake, cream of ice cream, cream of coconut or chocolate? They were made by hand with the smoothest ice in town. Ernest, a machinist and draftsman, in the 1930s designed and patented the same Sno-Bliz machine being used today. While he filled the cup with ice -- stopping three times for Mary to pour the syrup down deep -- she would chit-chat with her customers. "Oh, you're so beautiful today" was typical of what she would tell them. "My mom and dad married during the Depression. Times were hard," said Orleans Magistrate Judge Gerard Hansen, their son. The Hansens opened the business in 1934 but closed it several times while having children, before reopening for good in 1939 on Valmont Street. In 1944, they moved to Tchoupitoulas, where they achieved icon status. "There was never segregation at our snowball stand," Judge Hansen said. "They never treated anyone differently or made them feel inferior. She probably gave away more than she should have the first couple of years, but kids would come hang out there, and they had no money. My mom would say, 'Oh, today's a free day for children.' It made people come back." The Hansens' motto at the snowball stand was: "There are no shortcuts to quality." And there were sayings such as: "Air condition your tummy with a Sno-Bliz sundae." Judge Hansen said his parents were the first to put ice cream in the middle of a snowball. All the recipes were stored in Mary Hansen's head, and all the concoctions were homemade. "I didn't want commercial flavors, I wanted homemade," she would explain. "I cook all my own things anyway. Doesn't any woman with children know the secrets and consistency of desserts? I just used fresh ingredients and experimented." Attracting everyone from neighborhood kids to movers and shakers and politicos, the cinderblock building where the Hansens held their version of court was the spot to cool off. Long lines were commonplace, but few defected. When the family threw a party at Gallier Hall to celebrate Mary and Ernest's 50th anniversary, Judge Hansen was approached by a snowball stand customer who said, "I want to pay for a third of it -- they're like family to me." And when Gerard Hansen was elected a judge in 1978, it was his parents who put him in office, he said. "I was behind in the first primary by a substantial margin. Somebody suggested I put Mom and Dad on the radio and we did. People started saying 'Hey, you're the snowball lady's son. If you're related to these people, you have to be good.' " Right before Katrina hit, Mary Hansen was hospitalized in Touro Infirmary with a problem swallowing food. After the problem was treated, her son said, she needed skilled nursing assistance. Ernest, ever at her side, would not leave the hospital. The day she was evacuated -- Sunday, Aug. 29 -- was his 94th birthday. She was airlifted to Pineville's Huey Long Charity Hospital, where, her son said, "She started slipping and was in pretty bad shape." Ernest was taken to Alexandria, and neither knew where the other was for a while. "Since my dad retired in '76, they were inseparable. He would never leave her. That was the first time they were separated," Judge Hansen said. It took its toll. On Sept. 6, they were both taken to Thibodaux, where the judge's brother, Dr. Ernest C. Hansen Jr., lives. "We knew mom was in bad shape so we got them a room together in a nursing home," the judge said. Mary Hansen died Sept. 8. She was 95. On Nov. 16, she and Ernest would have been married 73 years. She was buried in Thibodaux near a family member. "It was so hard on us not to be able to have a big funeral for her in New Orleans," Judge Hansen said. "She was so loved -- it would have been packed. But what's important is that she was with people she loved the most -- her family." For the past 15 years or so, Mary and Ernest Hansen have been assisted by the judge's daughter, Ashley Hansen, who will continue to operate Hansen's Sno-Bliz. "My grandmother may not be there in presence but she'll always be there in spirit," Ashley said. "The stand will stay around. I love it. I love the business. I loved her."